FAQS

At FTC we understand that prior to investing, you may have some questions. We have provided answers to the most common questions below to assist you in getting started. If your question does not appear below, please contact the team.

To create new account you only need to click on "Register"
Button then fill in with your name, email, country and phone number.
We will send to you an email with your one-time password for you to login and then you can change it after.
No. We don’t ask you to reveal your identity to us since we don’t ask for any documents from you.
We are now only accepted by payment by cryptocurrencies such as: Bitcoin (BTC), Ether (ETH), Litecoin (LTC), Zcach (ZCH), DASH.
For more information on what kind of cryptocurrency we are accepted please contact our support team for more information: mailto:[email protected]
To buy FTC you can just click on any of the buttons “Invest In FTC” on our website.
It will navigate you to a page where you can enter the number of coins you want to buy.
You can choose what kind of cryptocurrency you want to trade for our coins (usually would be Bitcoin (BTC)).
By doing this the number of FTC you want to buy will automatically covert to your chosen currency.
After satisfying with the number of FTC you wanted to buy, you can continue by click on the button “Next”.
The page will direct you to the Coinpayments page which is our official wallet to secure your transaction.
You can check again if you are satisfied with the number of FTC tokens you buy and how much you will need to pay for that amount.
You now just need to choose what type of cryptocurrency you want to pay then you can click on button “Complete Check Out” and then you can see the QR code and public key of our wallet where you can send cryptocurrencies from your wallet.
You can see our full guide on how to Invest In FTC here
You can send us your Ethereum Wallet Public Address by click on the button “Add Address” you can find on Your Profile or Invest In FTC, then fill in your Ethereum Wallet Public Address so that we can send to that address your FTC tokens.
Please note that we only need your Public Address not your Private Address of Ethereum Wallet.
Keep your Private Address secure.
After confirmation we will send FTC tokens to your account within 5 days.
If you don’t know how to create or see where your public address is from myetherwallet.com you can see them from here.
If you have any more questions, please contact us at: [email protected]
You can access your FTC account simply by either click on “Login” on the top right of the page if you are at the homepage then enter your user name or email as well as your password to access your account.
And if you haven’t created an account yet, you just need to click on Sign In or any “Invest In FTC” button you can easily find on our page.
In the account page, you can see your user name and your personal FTC ID as well as the balance of FTC you have.
You can also see your transaction history with all the details of your transaction such as: Date, transaction ID, amount of transaction, etc.
You can change your personal details by just click on “Edit” button bellows “Your Profile” on your Account Page.
Of course, you can.
In fact, you will need an Ethereum Wallet before receiving our FTC tokens.
To add FTC to your wallet just add our contract ID to your wallet and you can see how much FTC you have on each of the wallet.
We specifically have instruction document on how to create new wallet from myetherwallet.com and how to send us your public address to receive FTC tokens in your wallet account.
You can see the instruction here
If you already have a public address for your Ethereum Wallet please send us your public address or the QR code of your wallet.
After you have FTC on your Ethereum wallet, you can transfer and receive FTC directly from your wallet.
You can send us your Ethereum Wallet Public Address by click on the button “Add Address” you can find on Your Profile or Invest In FTC, then fill in your Ethereum Wallet Public Address so that we can send to that address your FTC tokens.
Please note that we only need your Public Address not your Private Address of Ethereum Wallet. Keep your Private Address secure.
. After confirmation we will send FTC tokens to your account within 5 days.
For more information on how to do it just watch our instruction documents bellows:
How to create new myetherwallet.com
Send and Receive FTC tokens from myetherewallet.com
Or you can just send us your public address to our email: [email protected]
We will send it to you as soon as we check your account for confirmation.
Yes, there are. But it will be changeable and we will always show the minimum and maximum amount to you before you buy FTC token from your account.
You can see your affiliate and commission report from your affiliate page, with all the information being showed to you.
We tried to make your reports as transparent as possible.
You can contact us at: [email protected] or giving your comments and even sending pictures and videos of your comments to us at “Contact Us” at the end of every pages of our website.
Your comments are always welcome and we will try our best to answer you as soon as possible!
FTC token is an ERC20 Ethereum Based Token which was developed by FTC Team.
FTC token information: Name: FinTech Coins; Contract address: 0xe6f74dcfa0E20883008d8C16b6d9a329189D0C30; Symbol: FTC; Decimals: 2